Privacy Policy

ncbny incorporated (*ndulge cupcake boutique) is committed to protecting your personal information when you purchase in-store or online from us. *ndulge collects only the personal information that’s reasonably necessary to serve our legitimate business purposes. In turn, we take all necessary measures to ensure the security and integrity of any information that you are asked to provide.

We use Authorize.net to process online payments. Your information is encrypted and transmitted to/from Authorize.net to complete a transaction. Any information provided to Authorize.net is retained in a secure data center. *ndulge does not have direct access to full credit card numbers for online transactions handled through Authorize.net.

Security

Reasonable technical, administrative and physical safeguards have been instituted to help protect your personal Information from loss, misuse or alteration. However, *ndulge is not responsible for unauthorized access to your personal information by hackers or others who have obtained such access through illegal measures.

Disclosure to Third Parties

*ndulge will only provide individually- identifiable information about consumers to third parties if and when we are compelled to do so by order of an empowered governmental authority; when we have the expressed permission of the consumer; or when it is necessary to process transactions and provide our services.

Return Policy

Each order is carefully packaged to ensure it is delivered in “ready-to-enjoy” condition once the product reaches room temperature. However, once your order leaves our bakery, situations can occur with our carrier (UPS) that are outside of our bakery’s control . Refunds will not be given for shipping delays due to weather conditions, package refusal or incomplete/ incorrect addresses. If for any reason your order does not meet your satisfaction, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it There is no exchange of baked goods.